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Privacy Policy – Chiller Maintenance | American Group
Who We Are
We are Chiller Egypt, a specialized service provider offering commissioning, preventive, and emergency maintenance for chillers and cooling plants across Egypt, delivered by qualified engineers/technicians and using genuine or spec-compliant spare parts.Use of Brand Names
Brand names that may appear on our website are mentioned solely to indicate the types of equipment we service. All trademarks and rights belong to their respective owners. We do not claim ownership or representation unless explicitly stated.What Information We Collect
When you submit a booking request or contact us through the site, we may collect information needed to deliver the service accurately, such as:- Full name
- Phone number
- Equipment type (Chiller / Cooling Tower / AHU / FCU / etc.) and issue description
- Service address (for on-site maintenance)
- Email address (optional)
How We Use Your Data
We use the information you provide for the following purposes only:- Confirming your booking and scheduling site visits
- Dispatching the appropriate team based on your equipment and site
- Providing post-service support and follow-up
- Improving service quality and user experience based on feedback
Updates to This Policy
We may review and update this policy from time to time to reflect operational or legal changes. Any updates will be published on this page with the date of the latest revision.Contact Us
You can review, modify, or request deletion of your personal data at any time via:- Hotline: 01211114528
- WhatsApp: Message us
- Online booking form on our official website
